Privacy Policy

Last Updated: June 2026

Who We Are

Doodlicious is an online store and illustration business operated by Helen Pocock.

Website: doodlicious.art

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Helen Pocock
Email: sketch@Doodlicious.art

Based in Corsham, Wiltshire.

What Information We Collect

Depending on how you interact with our website, we may collect the following information:

Information You Provide

  • Your name

  • Email address

  • Postal address

  • Telephone number

  • Order details

  • Information submitted through contact forms

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Website usage data through analytics tools

How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Respond to enquiries

  • Provide customer support

  • Improve our website and services

  • Send updates relating to orders

  • Comply with legal and accounting obligations

We will only use your information where we have a lawful basis to do so under UK data protection legislation.

Marketing Communications

If you choose to subscribe to our mailing list, we may send occasional emails about new products, events, exhibitions and special offers.

You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.

We will never sell your personal information to third parties.

Payment Information

Payments are processed securely through our payment providers. We do not store or have access to your full payment card details.

Please refer to the privacy policies of the relevant payment providers for more information about how they process your data.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use the site.

Cookies may be used to:

  • Remember your preferences

  • Improve website performance

  • Analyse visitor behaviour

  • Support website functionality

You can manage cookie preferences through your browser settings.

Sharing Your Information

We may share your information with trusted third-party service providers where necessary to operate our business, including:

  • Website hosting providers

  • Payment processors

  • Delivery and postal services

  • Email marketing providers

  • Analytics providers

These providers are only given the information necessary to perform their services.

How Long We Keep Your Information

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including legal, tax and accounting requirements.

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your information where appropriate

  • Object to certain types of processing

  • Withdraw consent where processing is based on consent

  • Request a copy of the information we hold about you

To exercise any of these rights, please contact us using the details provided above.

Data Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure or alteration.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be revised accordingly.

Contact Us

If you have any questions regarding this Privacy Policy or the way your personal information is handled, please contact:

Helen Pocock
Doodlicious
Email: sketch@Doodlicious.art

If you remain unhappy with how your data has been handled, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Website: https://ico.org.uk